Terms of use

Our products

Our products are dietary supplements. They are not medicines and are not intended to diagnose, treat, cure or prevent any disease.

If you are pregnant, nursing, taking medication or have a medical condition, speak to a doctor before use. Keep out of reach of children.

Orders and prices

Prices are shown in rupees at checkout, before you pay.

An order is confirmed once you pay online and the payment succeeds, or, for cash on delivery, once you place the order. We then send you a confirmation.

We may cancel an order if a product is unavailable, and we will refund anything you paid.

If we find a pricing error, we will tell you and you can choose to buy at the correct price or cancel and be refunded. If the price is obviously wrong, we may cancel the order.

Offers and promo codes

A promo code works only while its offer lasts and only on orders that qualify. Each code has its own conditions, shown with the offer.

We may withdraw an offer at any time, but not for an order we have already confirmed.

Cash on delivery

Cash on delivery is offered on eligible orders for a small fee, shown at checkout. To place a cash on delivery order you first pay 10% of the order total online. The remaining amount is paid in cash when your order arrives, and your confirmation email states it. There is a highest order value for cash on delivery, also shown at checkout. If you cancel a cash on delivery order on the same day you placed it, the advance is refunded. If you cancel on a later day, the advance is not refunded.

Stock

Stock can change. If an item runs out after you order, we will tell you and refund anything you paid.

Delivery and returns

These are explained on the Shipping policy and Refund policy pages, which form part of these terms.

Delivery dates are our best estimate, not a promise. We ship each order together where we can, but an order may arrive in more than one parcel.

You become responsible for the parcel once it is delivered to you. Please check it on arrival and tell us at once if it is damaged.

Product information

We take care to describe our products accurately. Photographs and pack designs are for illustration and may differ slightly from what you receive. The label on the pack is the final word on ingredients and directions.

Invoices

Your invoice or order receipt is available under My account, Orders, for each order.

Our content

The text, photographs and design on this website belong to us or are used with permission. Please do not copy them without asking.

Who can order

You must be an adult (18 or over) to order, and you must give a delivery address in India that we can deliver to.

Our products are for your own use, not for resale.

When your order becomes a contract

The email or message we send right after you order only tells you we received it. Your order becomes a contract when we confirm it, which is when we confirm it is being packed to ship.

Your account

Please keep your login details safe and give us accurate information. You are responsible for activity on your account.

Changes and governing law

We are not responsible for delays or failures caused by events outside our control, such as natural events, strikes or problems with couriers or the internet.

Our liability for any order is limited to the amount you paid for it, to the extent the law allows. Nothing here limits your rights under Indian consumer law.

We may update these terms. The date at the top shows when they last changed.

These terms are governed by the laws of India.

Contact

Questions about these terms? Please use the contact details shown on this website.