Privacy policy

What we collect

Details you give us, such as your name, email address, phone number, delivery address and order details.

Basic technical information, such as your device and how you use the site, to keep it working and secure.

How we use it

To process and deliver your orders and to let you manage your account.

To verify your email address and phone number.

To contact you about our products or offers, where you have agreed to this. You can say stop at any time.

Who we share it with

Only with service providers that help us run the store, such as payment, delivery, email and SMS providers, and only as needed for those jobs. We do not sell your personal information.

Consent

By placing an order or creating an account you agree to us using your information as described on this page. You can withdraw your consent at any time. Please contact us, and tell us if you want your account closed.

WhatsApp reminders

If you tick the box at checkout, we use the phone number on your order to send you one refill reminder on WhatsApp, about when your pack is due to finish. WhatsApp is provided by Meta, and the message passes through their service. You can reply STOP at any time and we will not message you again. We do not send WhatsApp messages to anyone who did not tick the box.

Cookies and analytics

We use cookies that the site needs to work, such as keeping your cart. We use analytics and marketing cookies only if you agree.

You can change your choice at any time with Cookie choices in the footer.

Where your information goes

Some of our service providers, for example for analytics, advertising and email, may store information on servers outside India. We use them only for the jobs described above.

Payments and security

Online payments are taken by our payment provider. Your card, UPI or bank details go to them directly and are not stored on this website.

We keep your information only as long as we need it for your orders, for tax and legal records, and to run your account.

Children

This website is meant for adults. We do not knowingly collect information from children.

Your choices

You can ask to see, correct or delete your information, or stop marketing messages, at any time. Please use the contact details shown on this website.

You can also nominate another person to exercise these rights for you, for example if you are unable to do so yourself.

If you are not happy with how we handled your request, you can write to our grievance officer. The details are on the Grievance officer page.

Do Not Track

Browsers differ in how they send a Do Not Track signal, so we rely on the Cookie choices in the footer, which you can change at any time.

Changes to this policy

We may update this policy. The date at the top shows when it last changed, and for important changes we will tell you on this website.